We want to provide the most comfortable transport possible. GVB works hard on making public transport accessible for all passengers. All of our vehicles are accessible by wheelchairs and strollers. Mobile scooters may go on trams and metros under certain conditions.
You can also check whether a stop is accessible on the page for the route. Go to Routes and timetable and select a route. A "closed" circle means the stop is accessible.
Web page Group Transport Videos has eight videos produced by the Group Transport Program of the municipality of Amsterdam.
We explain here how you can travel with a wheelchair, mobile scooter, or stroller.
When boarding, people with a wheelchair take precedence over people with a mobile scooter or stroller. People with a mobile scooter (only on the tram and metro) - that meet the conditions - take precedence over people with a stroller.
The buses have a low floor and a special wheelchair spot in the middle of the bus. This spot is indicated with a wheelchair sticker. The trams of the 'older type' have a wheelchair spot in the low middle section of the tram. The new type of tram, the Combino, has a wheelchair spot located by the conductor. The spots in the trams are indicated with a sticker.
In the tram and bus, the wheelchair spot is also the stroller spot.
We do our best to make our website as accessible as possible for people with a visual handicap. You can read about the extent that this website meets such requirements in the Accessibility Association report.