Nowadays we shop online. More and more people are buying products and services online. And more travelers are buying their travel product online. For example, it is no longer necessary to stand in line at a GVB Service & Tickets branch to purchase a ticket... that's a thing of the past!
Shopping in the GVB webshop
Do you travel using a GVB Zone, GVB Only, or a Randstad Noord Zone season ticket? You can purchase these in our webshop. And you can also purchase an e-purse balance, a GVB day ticket, or a GVB night bus ticket.
Isn't it complicated to purchase a season ticket online?
Not at all. Go to the webshop to order and pay for your season ticket in a few simple steps with or without a MijnGVB account. Afterwards, you only need load your OV-chipkaart at one of the many vending machines in the city. There is always one in your neighbourhood.
How do I order my season ticket in the webshop?
In the webshop select your desired season ticket (or first request advice at en.gvb.nl/advies).
Enter your OV-chipokaart number (it you are entitled to a age discount, the reduced fare will be shown automatically).
Choose your desired start date.
To pay (with IDEAL), log into your MijnGVB account. If you do not have an account, you can create one or continue without an account. However, you will need an email address to receive a confirmation of your order.
Advantages of online purchases and a MijnGVB account
You do not have to stand in line at a GVB Service & Tickets branch. In fact, you can order travel products 24/7.
In the webshop, it is easy to repeat an earlier purchase.
You will receive an email confirming your purchase and listing the VAT you paid. This is really useful for your VAT declaration.
You can easily manager your own personal details.
You can set an alert (known as a Seintje) for your favorite route(s). You will then receive an email alert when there is a diversion on the route.
The gray vending machines no longer issue season tickets
As of 5 June 2019, monthly season tickets will no longer be available at the gray vending machines at metro stations and at various bus and tram stops. These vending machine will be replaced by new and more user-friendly machines with a more suitable range of travel products. You can still purchase season tickets at the yellow add value machines.
We are happy to help you with your first online purchase
If you have any difficulties using our webshop, we are happy to help you. Our Customer Service staff are available Monday through Saturday, 07:30 to 20:00, at tel. 0900 - 8011 (usual call fees apply).