We want to provide the most comfortable transport possible. GVB works hard on making public transport accessible for all passengers. All of our vehicles are accessible by wheelchairs and strollers. Mobility scooters may go on trams and metros under certain conditions.
You can also check whether a stop is accessible on the page for each route. Go to Routes and schedules and select a route. A "closed" circle means the stop is accessible.
We explain here how you can travel with a wheelchair, mobility scooter, or stroller.
When boarding, people with a wheelchair take precedence over people with a mobility scooter or stroller. People with a mobility scooter (only on the tram and metro) — which meets the conditions — take precedence over people using a stroller.
Buses have a low floor and a special location for wheelchairs in the middle of the bus. This spot is indicated by a wheelchair sticker. All trams have a wheelchair board, and the wheelchair spots are also indicated by a sticker. In trams with a conductor's counter, the wheelchair spot is near the conductor.
In the tram and bus, the wheelchair spot is also the stroller spot.
We do our best to make our website as accessible as possible for people with a visual handicap. You can read about the extent that this website meets such requirements in the Accessibility Association report.