Travel transaction data
(this is data related to the use of an OV-chipkaart): maximally 18 months. Retention periods are coordinated with different organizations, such as consumer organizations, the Ministry of Finance, the Tax and Customers Administration, the VNO-NCW employer's organization, and the Personal Data Authority (previously the Dutch Data Protection Authority).
Season ticket administration:
maximally 7 years in accordance with the State Taxes Act. If you have a GVB annual season ticket, your personal information (including your contact details) is processed as part of the season ticket administration.
The videos recorded in vehicles – when no incidents have occurred that require videos to be saved – are overwritten with new video images when the recording capacity is reached. The videos that are saved because an incident occurred or the police requisition are kept by GVB for 2 years. For more information about retention period for video recordings, click this link.
Data from campaigns, actions, and market research studies:
For each campaign, action, or market research study, GVB informs you beforehand about how long your personal information will be retained. E-mail addresses for preferences/interests: these are retained until you revoked your permission.