Responsible travel during corona

It's great to see you again! Public transport is OK!

With all the easing of the corona rules, we are increasingly returning to the "old normal". And how normal was it to go somewhere with public transport? It's possible, it's permitted, it's OK!
Travel by public transport put on the back burner? There's no need. A day out at ARTIS zoo with the kids, a romantic meal out, drinks or dancing until the early hours, more friends or family on your birthday or even simply returning to the office as usual. Make plans and go out using public transport. We look forward to taking you to your destination. It will be great to see you again!

Do try to travel during quiet periods as much as possible and avoid crowds. And don't forget to wear your face mask. This remains required in and around our public transport. We, at least, cannot wait to see you again (more often) in our public transport.

Prepare for your trip

In the GVB app and in the trip planner on this site, you can see how crowded it is expected to be on your planned trip. You'll quickly see whether there is enough space at the moment you want to travel. If you wish, you can then coordinate your travel times and select a quieter trip a bit earlier or later.

Purchase your ticket or travel product beforehand. If you have a public transport chip card, you can do this in the GVB app or online in our webshop. Or purchase a ticket at one of our many points of sale in the city.

What face mask is/is not permitted in and around public transport?

Everyone aged 13 years and older is required to wear a face mask on public transport, in metro stations, on platforms, and at bus and tram stops. 

You are responsible for providing your own face mask. This is a non-medical face mask which covers the mouth, nose and chin. A scarf or bandana is not permitted. Neither is a plastic face mask, splash guard or face shield permitted, as they do not fully cover the mouth and nose.

Travellers with a medical condition or disability are exempt from this rule.

Travellers who are unable to wear a face mask due to a disability or chronic disease are not required to wear a face mask either. Neither are people who would become severely distressed by wearing a face mask. In both cases, that also applies to any carers travelling with them.
Whenever it is possible for travellers and/or their carers to wear a face shield, we urgently advise wearing one.
Whether you fall under this exemption will depend on your personal situation. That means that you must be able to prove why you qualify for an exemption from the face mask obligation.
Our employees are permitted to ask travellers not wearing a face mask why they are unable to fulfil the obligation.

Unique GVB face masks for a better world

For a limited time only, we at GVB are selling a unique, reusable face mask. Made in collaboration with the company Tiny Miracles from Amsterdam. This face mask not just enables you to travel in a responsible and sustainable manner, but you are also making a contribution to Tiny Miracles' mission to keep people out of poverty in India. 
The face masks are sold in packs of 2 via our Service & Ticket offices and cost €4.95 per set. Take a ride on the green side!