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Routes and schedules

All the information you need to plan your journey and check whether there are detours on your route.

More info about routes and departure times

Travel products

Do you travel one-way, regularly, or use public transport on a daily basis? We provide plenty of travel products that you can choose from. So, what product is best for you and where can you buy it?

More info on travel products

Customer service

We're happy to help you. You can find answers online. If your question is not answered or not clear, please contact us.

More info about customer service

Visit Amsterdam

Public transport is the best way to acquaint yourself with the city and visit attractions. Find all information about the right travel product and travel with ease throughout Amsterdam.

More info about visiting Amsterdam

Welcome to GVB

Travel safely and politely

Stay minimally 1.5 meters away from each other when traveling.

Go to all coronavirus measures

Plan your trip

For example: 08-04-2020
Notation: 16:09
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Departure / arrival

Current

  • gray = running normally
  • blue = scheduled diversion
  • red = route disruption
  • orange = trip cancelled/brief delay
Look upcoming diversions

Tram

Bus

Metro

Ferry

Lift

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Escalator

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Timetable

If you would like more information about departures and arrivals times, you can use the timetable search feature.

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Service message

Monday 30 March: further changes to services and timetable

There are fewer travelers due to the expanded Coronavirus measures. More travelers and GVB staff are now staying home due to the stricter recommendations issued by the National Institute for Public Health and the Environment. 

This is why, as of Monday 30 March, we have once again adjusted our services and opening times including a new base timetable.
 
Read more

Cancelling a season ticket or other travel product

The coronavirus measures have reduced the number of people using public transport, so the timetable has been adjusted where fewer people are traveling. This has led to us receiving many questions about the early or interim cancellation of a variety of types of subscriptions and other travel products. We indicate what options are available per travel product. 
Go to the options

Customer service and Service & Tickets opening hours adjusted

Our Customer Service staff are reachable by phone and online-social media Monday through Friday, 08:30 to 17:30. 
The phone waiting time may be longer than you are used to.

The GVB Service & Tickets counters in Centraal Station and Station Bijlmer ArenA are opened each day from 10:00 to 18:00.
The Station Zuid and metro station Noord counters are closed.
Contacting customer service

Receive an Alert when there is a diversion on your route

​Use MyGVB to indicate your favorite route(s) and you will receive an alert ("Seintje") via e-mail from us about any planned diversions on your route(s). You can also the GVB app to set your alerts. You always be up to date!
Read more

GVB webshop

You can buy travel products quickly and easily in the GVB webshop, with or without an account. You then pick up your order at a ticket vending machine.
 

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WhatsApp

Monday to Friday
08:30 - 17:00

0900 8011

Monday to Friday
08:30 - 17:00

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