Welcome to GVB

Campaign image diversion alert - Alerts

Plan your trip

departure times
For example: 16-12-2017
Notation: 16:07
Departure / arrival

Current status of the routes

  • gray = running normally
  • blue = scheduled diversion
  • red = route disruption
Look upcoming diversions

Tram

Bus

Metro

Tram 26 cashless as of 8 December

Tram 26 is the first tram route to be completely cashless. As of 8 December cash will no longer be accepted on tram 26 to purchase a ticket. Please have your OV-chipkaart or PIN payment card on hand, or purchase a ticket beforehand.

Vote on the best improvement of 2017

What makes you happy as a passenger? Choose which travel improvement is the best in your opinion. Last year, we implemented about 60 measures to improve your travel experience.

Smoking prohibited on all ferries

As of 1 January 2018, it will no longer be possible to smoke on our ferries including the ferries crossing the Noordzeekanaal (North Sea canal). 

Automatic compensation due to faulty metro OV-chipkaart gates

In the night of Monday 4 into Tuesday 5 December, during a regular software update, something went wrong with our OV-chipkaart system. On 5 December, this issue caused some OV-chipkaart gates at our metro stations to not work. On that day, it is possible that some passengers were incorrectly charged for traveling on the metro. This is extremely irritating. Our deepest apologies for the inconvenience.

Receive an Alert when there is a diversion on your route

​Use MyGVB to indicate your favorite route(s) and you will receive an e-mail from us containing an Alert about any planned diversions on your route(s). 
Now, you will be kept up to date in a timely manner!
 

Campaign: Your money counts

If your OV-chipkaart expires, you can request a refund of the money remaining on the card. Many people do not know this or forget to ask for a refund. It's a shame because it's your money! Request a refund or donate it to a charity.