This page lists all forms that you can complete online.
You can use the links on the left in the menu to go to the different forms to submit a complaint, object to a fine or charge, or pay us a compliment.
Complete the form as much as possible to ensure you receive an accurate and speedy handling. If you send us a form then you will receive a confirmation e-mail.
Send us a tweet
You can also submit your comments, questions, requests and tips via Twitter to GVB Customer Service. You will not always get a confirmation, but your tweet will always always be read and answered. https://twitter.com/#!/GVB_klanten